BUT – we need them so that there is no misunderstanding if you decide to change or cancel anything. If you transact through this website then we will give you every chance to read these. Any quotes and bookings undertaken are done so on the understanding that you have read and agree to these terms. We play fair and we know we play with people who play fair!
Please note: Pre-bookings are essential! Feel free to get in touch!
Great Days New Zealand Tours does not provide any travel documents until full payment for the tour has been received.
Quoted costs, specific accommodations and activities and the start/departure times of tours and activities are subject to change at any time. The inclusion of an accommodation or activity or other item in a quote does not constitute that it is available. Only upon receipt of a confirmed booking advice is the full itinerary and its components confirmed. Where a property or activity is not available for a requested booking we will replace this with a suitable alternative of similar standard and endeavor to do so at the same cost. We reserve the right to adjust costs where this is not possible and we will advise you of the alternatives and additional costs
Please note that failure to make the payment on the due date may result in the tour arrangements being cancelled. We withhold the right to cancel any bookings that have not been paid on time.
• You can elect to make payment directly into our New Zealand bank accounts.
• We also have an account in the EU. Details provided on invoice or upon request.
All transaction fees including exchange of currency is to be met by the booking Agent or Direct Client. Great Days New Zealand Tours will not cover any costs associated with the transfer of funds except in the case of fees imposed by Great Days New Zealand Tours bank.
Before final reconfirmation, changes to the itinerary or bookings associated herewith are gratuitous. Once the booking has been confirmed by Great Days New Zealand Tours, any further changes may incur an amendment fee of 50.00 NZD per change. Name changes for travellers are accepted as being gratuitous.
Cancellation and amendment policy: While we understand that cancellations may at times be unavoidable we highly recommend our clients purchase adequate travel insurance to cover for this. You may cancel or amend your tour for any reason at any time, however please bear in mind our cancellation and amendment costs – and other enquiries may be rejected by us to secure your booking. For that reason there is a cancellation fee.
Should a confirmed booking, (regardless of whether partial or full) be cancelled then the following charges apply:
Notice of cancellation must be made in writing to Great Days New Zealand Tours and acknowledged as having been received by Great Days New Zealand Tours. If a cancellation is made on a weekend or public holiday the next working day will be counted as commencement of cancellation. Cancellations are liable for costs as per the above schedule, unless the same number of cancelled customers are substituted with other customers or other cancellation policies have been confirmed in writing by Great Days New Zealand Tours.
Due to unforeseen circumstances e.g. weather, earthquake, fire, road and park closures, political events or natural catastrophes; v reserves the rights to change or alter tours without prior notice according to the nature of the situation. In some cases suppliers may still be enforcing cancellation and no show fees, which cannot be covered by Great Days New Zealand Tours and will be passed on to the Agent or Direct Client.
Reservations and Bookings are accepted only in accordance with the terms and conditions hereby set out by Great Days New Zealand Tours. The validity of the contract is dependent upon the Agent and/or Direct Client fully meeting the above Terms and Conditions. Area of Jurisdiction is Auckland, New Zealand. 01/05/2023
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